New Connection Application


The procedure for connecting with the natural gas network consists of the following steps:


You may express your interest in connecting with the natural gas network using one of the following ways:

  • You may visit one of the customer service offices of enaon EDA

  • You may contact Customer Service by calling 11150

To schedule a site inspection and fill out an application form, you must provide the following information:

  • Full name

  • Address (street and number)

  • Telephone number


I am interested in connecting with the Natural Gas Distribution Network of Thessaloniki-Thessalia (EDA) and note the desirable uses in the following table.

Desired Usage
Thermal Installation Power (kcal / h, kW)

With this application I expressly declare that I accept the provisions of the Distribution Network Operation Code and especially the right of EDA Thessaloniki-Thessalia (EDA) not to connect the respective Delivery Point if:
(a) the Connection Fees or the Extension Fees are not paid, if they are paid in advance;
(b) the necessary information required and access to the Contractor's premises are not provided to EDA;
(c) for reasons beyond the responsibility of EDA, the Connection of the new Delivery Point, or the supply of Natural Gas, is considered technically impossible or dangerous, during the construction phase of the External Facility;
(d) there are events that constitute a state of force majeure, as thoroughly reported in the Service Manual.

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Privacy Statement

The Personal Data contained herein, are collected by EDA THESS, in accordance with the provisions of General Regulation (EU) 2016/679 for the protection of individuals against the processing of personal data.

Purpose of processing

Satisfaction of the end customer request for connection to the natural gas distribution network. In case of further processing of your data, we will ask for your prior consent for this new processing. The provision of personal data in the context of the above purpose is a contractual obligation and their non-provision will affect the proper execution of the Association Agreement or will make it impossible.


A. Authorized staff of EDA THESS,

B. External Partners of EDA THESS for the provision of services through a call center, telecommunications providers with the possibility of mass information of recipients by electronic means (including SMS and Viber messages).

C. Any competent supervisory, public, or judicial authority, if this is required by the applicable legal framework or by a court decision.

Your Rights

As a subject of personal data, you have certain rights. Specifically, you can: a) access and receive a copy of your data upon request, b) require EDA THESS to correct, incorrect or incomplete data, delete or stop processing your data, for example when the data are no longer necessary for the purposes of the processing, c) to oppose the processing of your data, where EDA THESS is based on its legal interests as a legal basis for the processing and d) to withdraw your consent to the processing at any time and without any financial burden. [This right only exists if consent is used as a condition of processing].

In case of exercise of one of the above-mentioned rights, EDA THESS, will take every possible measure to please your request within one (1) month of receiving it, informing you in written of the procession of your request or the reasons prevent you from exercising, or even pleased, one or more of the above-mentioned rights in accordance with the General Data Protection Regulation.

Furthermore, we inform you that you have the right to file a Complaint with the competent Personal Data Protection Authority.

Data Retention

In case the request for the conclusion of Connection Contract with the Natural Gas Distribution Network is accepted, these data are kept throughout the duration of this Contract, as well as for a period of 5 additional years, from the end of the year of validity. of the Contract, in accordance with the relevant provisions of Civil Law on the limitation of any claims.

After the end of the above retention period, this data will be deleted and / or destroyed.

If the request for the conclusion of a Connection Contract with the Natural Gas Distribution Network is rejected, these data are kept in order to reconsider your request for a future expansion of the Natural Gas Distribution Network.

For the exercise of your rights, you can contact at tel: 2310 / 584-000 and at the email address: (Privacy Policy / DPO)

For more information regarding the processing of your personal data, please read the Privacy Policy of EDA THESSA, which is constantly updated, at the following link.

I consent to the processing of my personal data

Your Personal Data is collected by EDA THESS according to the General Regulation (EE) 2016/679 on the protection of individuals with regard to the processing of personal data. The purpose of the processing is to satisfy your request for connection to the natural gas network. The filling of all fields is necessary for the processing of your data. Your data, will be maintained for as long as it is required to satisfy your request and meet the needs for development of the Natural Gas Distribution Network. For more information on the processing of your personal data and your rights, please visit the Privacy Policy of EDA THESS.